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SEO Intro

Series Content that brings customers from search Part 1 of 8

Deciding what to write: start from the words customers search

Founders rarely stall for lack of things to say. They stall because they started from what they want to say — swap the starting point to the customer's question and the list fills itself.

Advertising brings traffic while you pay and stops when you stop. Search traffic works the other way round: slow at first, but an article that finds its place keeps bringing people in while you sleep. That asymmetry is the whole reason a founder spends time on writing at all.

Most people stall at the first sentence, though. The cause is not a shortage of material but the starting point. Begin from “what makes our service good” and you run dry quickly — and when you finish, nobody arrives from search, because nobody searches in those words.

Your words are not your customers’ words

Spend long enough in an industry and you start naming problems after their solutions. Customers do not know the solution yet, so they search for symptoms. That gap is the most common reason a site gets no search traffic.

Same subject, different name — write in the words people actually type

The fastest way to learn those words is not imagination but record-keeping. Every question you have already been asked is material.

Topics come from three places

One: questions you have actually received. Anything asked twice by email, phone or in a meeting is already a validated topic. If two people asked, far more searched without asking.

Two: your search performance report. Once the site is registered with a search engine, a list builds up of the queries you already appear for. That is not a guess — it is language that has already reached your site, and a query with impressions but few clicks is next week’s article.

Three: the gaps in the results. Type your candidate query in and read what ranks. If it is all advertising, or theory with no actual procedure, or written entirely for another market, that space is yours. If several genuinely good articles already exist, put that topic back on the shelf.

Separate the intent behind the query

Two queries in the same field can want completely different things. Push a quote at someone who only wanted to understand and they leave; hand an explainer to someone ready to buy and they give up. Mark the intent beside each line of your list and the ending of each article decides itself.

Four kinds of intent — articles serve the first three; the last belongs to your service page

For a founder, the best return sits in wants to do it and wants to choose. Competition is thinner, the reader already recognises the problem, and the end of the article leads naturally to a next step.

Build the list first; write later

In your first sitting you are collecting, not writing. Spend thirty minutes putting down twenty lines of questions and queries, mark the intent on each, then add a second mark wherever the answer is already in your head. Lines with two marks are the articles to write.

A list like this lasts months. Simply never starting a day with “what shall I write about” keeps publishing alive far longer than willpower does.

The mechanics of search visibility are covered in the SEO archive, and if you would first like to confirm the site itself is visible to search engines at all, that check is part of the diagnostic in our optimization program.

Next part

With a list in hand, the next question is order. The following part covers your first ten articles — three broad, seven narrow, and which to write first.

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